February 2022

Get video-first customer service (before it’s too late)

Feb 3 2022 – A BamTalks event went live to the world from the Bambuser Stockholm HQ with two expert guests. 

The first, Morten Schwartzmann, is the productivity manager for Elkjøp – Scandinavia’s largest electronics retailer, managing customer interactions online and across their 400 stores.

The second guest was Lisa Rogalin, CEO, founder and Creative Director at The Rose Room – an innovative consultancy agency that teaches brands how to offer personal shopping experiences.

Take a look below at what they had to say on how One-to-One plays a crucial role in their two very different companies.

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